The Poverello Center Programs & Services
For many, walking in the door is the hardest step. Regardless of your situation, our dedicated team of staff and volunteers is here to welcome you and to guide you down the path to a more sustainable life.
The Poverello Center, Inc. is an innovative and progressive non-profit organization in Missoula.
As a helping organization, it is our intention to understand and meet the needs of our clients as well as to understand the larger causes of poverty and homelessness in our community. We do this work to assist our clients in becoming independent and to promote a healthy and sustainable way of life for all those whom we serve.
Our services include
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- Short-term, housing focused, emergency shelter
- Veterans housing and services
- Daily hot meals and sack lunches
- Food Pantry: MON – WED – FRI | 5:30pm – 7pm
- Toiletries, bathrooms, and shower facilities
- Emergency laundry services
- Mail, phone, and messaging services
- Computer lab
- Medical services through the Healthcare for the Homeless Clinic
- 12 step meetings and other addiction services
- Community resource and referral
- Homeless outreach services
- Community outreach and educational programs
211/First Call for Help
provides a link between dozens of non-profit organizations and people in need of their services. Call 2-1-1- or 406-549-5555 to get connected to housing, employment, and support services across the community.
The Poverello Center’s emergency facility provides short-term emergency shelter, food, and supportive services to community members living in poverty. The facility provides a drug-free, caring, and tolerant environment in which to make positive change.
Shelter Services: Nightly check in beginning at 8:45p
• Men and women can reside in our shelter facility on a short term basis while seeking housing.
• Veterans enrolled in our shelter program have access to additional services and longer stays
• The Poverello Center emergency facilities provide short-term emergency shelter, food, and supportive services to community members living in poverty. The facility provides a drug-free, caring, and tolerant environment in which to make positive change. The shelter program services as a stepping stone to stability for people experiencing homelessness by providing resources for those who need it most.
Food Services: Daily meals from 6a-7:30a, 11:30a-1:45p, and 5p-6:30p
• The Poverello Center serves three nutritious meals per day to anyone in need, including families
• Our sack lunch program ensures people have food while on the job
• Our Food Pantry provides shelf-stable and fresh foods on Monday, Wednesday, and Friday from 5:30pm – 7pm
Supportive Services: Day services available from 6a-8p
• Toiletries, bathrooms, and shower facilities
• Emergency laundry services
• Mail, phone, and messaging services
• Scheduled educational classes and a computer lab
• Medical services through the Healthcare for the Homeless Clinic
• 12 step meetings and other addiction services
• Individual intake, assessment, and referral meetings
• Community resource and referral groups
Want to help? The following is a list of in-demand items at our emergency facility
• Trash bags (60 gal, 33 gal, 16 gal)
• Brooms / dustpans
• Powdered laundry soup
• Toilet paper and paper towels
• Plastic wrap and aluminum foil
• Postage stamps for shelter guests
• Toiletries and hygiene products – shampoo, soap, razors, toothbrushes
Our Veterans transitional housing programs provide up to 2 years of housing and full support to eligible Veterans living in homelessness. These programs offer the 1:1 support Veterans need to meet their goals and live healthier more sustainable lives.
How transitional housing works:
Transitional housing is much more than just a bed. Program participants work, attend school, or volunteer in their community.
In an effort to meet their goals, most take advantage of all the housing programs have to offer including:
• Informal peer to peer support
• Case management
• Computer labs
• Healthy living and recreational activities
• Prepared meals and food assistance
• A drug and alcohol free environment
• Access to mental health treatment and counseling
• Access medical care and dental services
• Opportunities for community building
The Poverello Center operates two Veterans Transitional Housing Programs:
Housing Montana Heroes provides supportive housing to 20 qualifying homeless Veterans. This program, located in our West Broadway Facility, serves men and women in segregated semi-private rooms, offers prepared meals, and provides commons spaces to recreate and support one another. The Valor House is run in collaboration with The Missoula Housing Authority and provides supportive housing to 17 qualifying homeless Veterans. This program, located at 2820 Great Northern Loop, serves men and women in private studio apartment, offers food assistance, and provides common spaces to recreate, cook meals, and support one another.
To learn more about our Veterans Housing programs please call the Housing Montana Heroes Program Manager at 532-6685 or the Valor House Program Manager at 829-3928.
The Poverello Center’s Homeless Outreach Teams (HOT) work to identify barriers to housing for Missoula’s chronically homeless individuals, while also supporting and educating businesses and community members.
Our HOT program has three distinct goals:
• Build relationships with chronically homeless men and women living on the streets
• Support residents and businesses in creating a healthier community for all
• Educate about the complex nature of chronic homelessness
The program provides a HOT-line (493-7955) as an alternative to costly 9-1-1 calls for disruptive or nuisance behavior related to chronic homelessness.
Community members can call or text our HOT-line during business hours to request assistance, report a concern, or simply to ask questions about the best way to assist someone in need.
To learn more about the HOT program or to schedule an educational presentation please call the HOT Program Coordinator at 532-6687.
Medical respite beds are available by referral only for people who need additional privacy and time to recuperate from a medical crisis. Most referrals come from St. Pat’s Hospital and are related to surgical recovery. Since the program began in 2016, it is estimated that the program has saved more than $1 million in medical costs such as emergency room visits. The Medical Respite program serves as a place for people experiencing homelessness to recover after released from the hospital. This allows for individuals to heal safely and effectively.