Full time employees benefit from an employer matching IRA, dental and vision insurance, as well as two health plan options (The Pov pays 75% of the monthly cost!) All employees (FT or PT) are eligible for PTO accrual and Employee Assistance Program upon hire.

Please review the job description below to learn more about what the position entails. 

Email resume to HR Assistant Adri Medina, amedina@thepoverellocenter.org.

Job Description: Direct Care Staff – Poverello Center, full-time & part-time

Summary: Provides services to residents of The Poverello Center, maintains safety and health standards, and provides support services for operation of Center.

Reports to: Shelter Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Checks individuals in for lunch and dinner.

2. Completes weekend day staff duties/special assignments as directed by kitchen manager.

3. Provides services to residents of The Poverello Center consistent with the rules of occupancy and The Poverello Center’s Mission.

4. Provides assistance to residents as needed.

5. Performs area inspections in accordance with health and safety standards.

6. Maintains safety through rule enforcement.

7. Documents rule violations and records incident reports.

8. Maintains accurate records in the log.

9. Works collaboratively with other service providers to meet client needs.

10. Performs general office and clerical duties.

11. Staffs the office, answers phone and directs calls as appropriate.

12. Cooperates with law enforcement if required.

13. Performs other duties as necessary.

COMPETENCIES

• Contributes to building a positive team spirit and supports everyone’s efforts to succeed.
• Displays a professional demeanor, exhibits confidence in self and others and inspires respect and trust.
• Accepts feedback from others and applies feedback to improve performance.
• Seeks increased responsibilities and volunteers readily.
• Treats others with respect regardless of their status. Shows respect and sensitivity for cultural differences.
• Uses time efficiently.
• Responds promptly to client needs and manages difficult or emotional client situations.
• Approaches others in a tactful manner and reacts well under pressure.
• Meets commitments.
• Identifies and resolves problems in a timely manner and develops alternative solutions.
• Listens to others without interrupting and remains open to others’ ideas.
• Responds well to questions.
• Focuses on solving conflict, not blaming.
• Maintains confidentiality.
• Speaks clearly and persuasively in positive or negative situations.
• Writes clearly and informatively and presents data effectively.
• Upholds organizational values and follows policies and procedures.
• Is consistently at work and on time, responds to management direction and takes responsibility for own actions.
• Observes safety and security procedures, reports potentially unsafe conditions and uses equipment and materials properly.

QUALIFICATIONS

· Valid Montana driver’s license and acceptable driving record.

· Successful completion of a thorough background investigation.

Education and/or Experience

Experience working with homeless individuals or people in poverty is preferred.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work environment: The noise level in the work environment is usually moderate. Exposure to unpleasant sights, sounds and odors is frequently encountered.

Job Types: Full-time, Part-time

Pay: $18.54 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Overnight shift
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Position Type: Full-time

Who We Are

For nearly 50 years, the Poverello Center has provided a necessary safety net for our community members who are living unhoused and in hunger.  An award-winning non-profit organization, the Poverello Center provides advocacy, education, and a multitude of services to improve the health, well-being, and stability of people struggling with poverty in Missoula.

We are dedicated to treating people with dignity and respect, regardless of their housing status, and envision a collaborative and supportive community in which everyone has a safe place to call home. We are committed to promoting and providing a range of services to improve the health and security of people experiencing homelessness in the Missoula community.

Who You Are: 

A highly skilled and motivated Data Specialist with significant database knowledge and expertise in Salesforce. The ideal candidate will play a crucial role in managing and optimizing our data systems, ensuring accurate and efficient data collection, analysis, and reporting. The Data Specialist will collaborate with various departments to enhance the organization’s ability to leverage data for informed decision-making and strategic planning.

What You’ll Do

• Database Management:
  • Oversee the organization’s database infrastructure, ensuring data integrity, security, and accessibility.
  • Develop and implement data collection and storage best practices.
  • Perform routine data maintenance tasks, including data cleaning and validation.
• Salesforce Administration:
  • Serve as the primary administrator for Salesforce, customizing and enhancing the platform to meet organizational needs
  • Provide user support, training, and documentation for Salesforce-related processes.
  • Collaborate with stakeholders to identify opportunities for system improvements and enhancements.
• Data Analysis and Reporting:
  • Generate regular and ad-hoc reports to support program evaluation, fundraising efforts, and organizational decision-making.
  • Analyze data trends, identify insights, and present findings to key stakeholders.
  • Collaborate with internal teams to define and track key performance indicators (KPIs).
• Data Security and Compliance:
  • Implement and enforce data security protocols to safeguard sensitive information.
  • Ensure compliance with relevant data protection regulations and industry standards.
• Collaboration:
  • Work closely with program managers, fundraising teams, and other departments to understand their data needs and provide necessary support.
  • Foster a collaborative and communicative environment to promote data-driven decision-making.

Keys to Success

Poverello Staff are adaptable, compassionate, creative, and flexible problem solvers.  We are empathetic individuals who are committed to racial equity, social justice, and treating each other – and the communities we serve – with respect.  We are seeking someone with:

Degree in a relevant field (e.g., Information Technology, Computer Science, Business Analytics).

Proven experience as a Data Specialist or similar role, with expertise in database management and Salesforce administration.(Salesforce Administration Certificate would be a bonus)

Strong analytical and problem-solving skills.

Excellent communication and collaboration abilities.

Knowledge of data protection regulations and best practices.

Self awareness and the ability to reflect on and describe the impact of their own identities, situations, and experiences—and those of others. Is able to hear, reflect, act on, and learn from feedback;

A commitment to recognizing the role of gender, race, income, age, and other identities in shaping our organizational culture. Is able to reflect on and act on feedback with an eye toward continuous learning about justice, equity, diversity, and inclusion.

What Else You Should Know

The Poverello Center is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, sex, age, national origin, gender, marital status, sexual orientation, military status, or disability. We value having staff who come from communities of diverse perspectives and have lived experience. We encourage people of color, indigenous folx, members of the LGBTQ community, and people with disabilities to apply.

This position is full time and is based on 40 hours per week in 8 hour shifts and requires some weekend availability. This position reports to the Director of Development and is based at the emergency shelter in Missoula, Montana.  The wage for this position is $22.00-24.00 hourly DOE. In addition, this position includes the following benefits:

1. Paid time off allows you to relax and recharge, and/or empowers you to stay home and focus on your health without losing pay.
2. 10 paid holidays throughout the year.
3. All full time employees can choose from 2 different health insurance plans, as well as dental and vision policies. The POV also offers a Traditional IRA plan, where the organization matches 3%.
4. An employee assistance program (EAP) that offers confidential counseling, and legal and financial assistance. 
5. The Poverello Center staff also fosters a supportive and strength-based work environment.

Poverello Center is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.

To apply: email resume and cover letter to Development Director Stephanie Dolan, sdolan@thepoverellocenter.org.

Job Description:  Janitorial and Groundskeeping Specialist – Poverello Center 

Summary: Complete all daily cleaning tasks associated with keeping the Poverello Center clean, sanitized and safe. 

Reports to: TBD

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Trash Collection:
  • Regularly patrol the exterior premises to identify and collect litter and trash at the Poverello Center and the Johnson Street Shelter.
  • Empty outdoor trash bins and replace trash bags as needed.
  • Ensure proper disposal of collected waste in designated areas.
• Sweeping and Cleaning:
  • Use brooms, rakes, and other cleaning tools to sweep and clean outdoor spaces, including walkways, parking lots, and seating areas.
  • Address spills and messes promptly, employing appropriate cleaning materials.
• Landscape Maintenance:
  • Assist in maintaining the overall appearance of the outdoor landscaping by removing debris and fallen leaves.
  • Report any damage or issues with outdoor fixtures, benches, or other structures.
• Seasonal Maintenance:
  • Adjust duties based on seasonal needs, such as snow removal during winter or addressing additional waste during events.
• Performs other duties as necessary.

COMPETENCIES

• Uses time efficiently.
• Prioritizes tasks in order of urgency.
• Responds promptly to all maintenance concerns.
• Approaches others in a tactful manner and reacts well under pressure. 
• Meets commitments.
• Identifies and resolves problems in a timely manner and develops alternative solutions.
• Listens to others without interrupting and remains open to others’ ideas.
• Responds well to questions.
• Focuses on solving conflict, not blaming.
• Maintains confidentiality.
• Speaks clearly and persuasively in positive or negative situations.
• Writes clearly and informatively and presents data effectively.
• Contributes to building a positive team spirit and supports everyone’s efforts to succeed.
• Displays a professional demeanor, exhibits confidence in self and others and inspires respect and trust.
• Accepts feedback from others and applies feedback to improve performance.
• Seeks increased responsibilities and volunteers readily.
• Treats others with respect regardless of their status.  Shows respect and sensitivity for cultural differences.
• Upholds organizational values and follows policies and procedures.
• Is consistently at work and on time, responds to management direction and takes responsibility for own actions.
• Observes safety and security procedures, reports potentially unsafe conditions and uses equipment and materials properly.

QUALIFICATIONS

• Valid Montana driver’s license and acceptable driving record.
• Successful completion of a thorough background investigation.

Education and/or Experience

Custodial work experience preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.  The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move 25 pounds, and occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work environment:  The noise level in the work environment is usually moderate.  Exposure to unpleasant sights, sounds and odors is frequently encountered.

Pay begins at $19.00/hour. Email resume to HR Assistant Adri Medina, amedina@thepoverellocenter.org