Providing food, shelter, help, and hope to Missoula, Montana’s homeless and underserved.

Volunteer

Volunteers are the heart of our organization. Each year, they provide 9000 hours of service that make it possible to open our doors to men and women living in poverty. People are driven to volunteer for many reasons and we look forwarding to getting to know each and everyone one of them.

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Prior to volunteering prospective volunteers will be interviewed to determine compatibility.

This process ensures that you have the best experience possible when at the facility. Following this interview, volunteers attend an orientation and food safety class.

If you are interested in becoming a volunteer please contact our Volunteer Coordinator at 406-532-6682 or fill out our application here.

Large Groups

Due to limited space, group sizes are limited to 10 people or less at one time. This will ensure that members of your group are consistently busy while volunteering. We can accommodate larger groups with advance notice and special planning. To schedule a large group please contact our Volunteer Coordinator at 406-532-6682 at least two weeks in advance or fill out our application here.

Volunteering FAQ

How old do I have to be?
Volunteers have to be at least 10 years old. Volunteers who are under the age of 18 have to volunteer with an adult.
Are there any time commitments?
You may volunteer as much or as little as you would like! Whether that is twice a week or 5 times a year, we understand that volunteers have lives outside of the shelter and are appreciative of whatever time you can give.
What do I have to do?
Whatever you want! You choose your volunteer activity! Opportunities include:
• Meal Prep
• Meal Serving
• Food Pantry Stocking
• Food Pantry Distribution
• Staff Office
• Homeless Outreach Team
• Computer Lab
• Administrative/Clerical
• Teaching a class (Yoga, Art, Writing, etc)
o If you are interested in teaching a class, you must receive approval from the volunteer coordinator.
• The Valor House
o Gardening
o Van driving
o Cleaning and organizing
Can I take food home from the kitchen/pantry?
Our food is available to everyone and anyone. We ask if a volunteer is on shift and serves themselves; they check with a staff member to make sure they are not grabbing too much. If a volunteer is not on shift and is served by someone else they do not need to check with staff.
What times can I volunteer?
We are open to volunteers from 7am to 8pm. Some shifts have a specific shift time (Lunch serve is 11:30am to 1:45pm) while others are more flexible (Administration is between 7am and 8pm). Some shifts are available any day of the week; others are only Monday through Friday.
Where are you located?
The Poverello Center is located at 1110 W Broadway, Missoula, MT 59802.
The Valor House is located at 2820 Great Northern Loop, Missoula, MT 59808
What to expect?
When volunteering at the Poverello Center please expect to volunteer in a busy environment. Our clients come from different backgrounds and we request that everyone is treated with the respect and dignity. Please also expect to practice confidentiality. At times there is a stigma about those experiencing homelessness and we want our clients to feel safe accessing our services. At times you can expect unpleasant odors. All the time you can expect to have fun and work with great clients, volunteers, and staff!
What to wear?
Volunteers should dress comfortably. Visible underwear and drug/alcohol logos are not allowed. Short shorts/skirts are also not allowed. Close toed shoes are required in the kitchen, with the Homeless Outreach Team, and most special projects.
Do you accept donations?
Yes! We accept monetary donations among others. Our most needed donations are: toilet paper, silverware, and garbage bags. For a full donation list please contact the Volunteer and Outreach Coordinator at 406-532-6682 or volunteerpov@montana.com.
Who do I speak with about volunteering?
Our Volunteer and Outreach Coordinator is more than happy to help you start your journey of volunteering at the Poverello! They can be contacted at 406-532-6682 or volunteerpov@montana.com
Why should I volunteer?
The Poverello Center is a busy shelter that serves people who are homeless and at risk of being homeless. We serve between 350 and 450 meals a day, sleep between 110 and 130 people a night, and serve 190-210 households a month in our pantry. We also have shower and laundry, phone and mail, and computer lab services. With everything going on, there is always a high need for volunteer assistance. Some of our services are solely run by volunteers and without volunteers we would not be able to offer them. Volunteering doesn’t just help us and our clients; it also helps you, the volunteer! Numerous studies have proven the volunteering can help with employment by providing new skills and/or references. It can help health by providing a physical and social activity. Volunteering can help with depression and so much more!

Can I leave if I don’t like volunteering?
As a volunteer you are under no obligation to continue volunteering. If you find that the Poverello Center is not a good fit for you as a volunteer, you are more than welcome to stop volunteering. It is our goal to make the Poverello Center a welcoming place for all volunteers. If at all possible we ask that you do an exit interview with our Volunteer and Outreach Coordinator at 406-532-6682 so we can improve our volunteer program as necessary.

Volunteer Opportunities

  • KITCHEN: Food Prep: M-Sun 8-11am Food Serve: Lunch: M-Sun 11:00am-1:45 pm Dinner: M-Sun 5:00-6:30 pm
  • PANTRY: This is the Pov’s version of a food bank. Sorting: Mon-Fri shift 10am-12pm and Distribution: M-Sun shift 1-2:30 pm
  • CLERICAL: Help enter data, file papers, edit brochures, and so much more
  • INTAKE DESK: Assist clients with mail, phone, messaging, and other basic needs
  • COMPUTER LAB: Helping residents increase their knowledge of basic computer functions, how to use software, and the ins & outs of navigating the internet

Other Ways to get Involved

  • Participate in “Spare a Square” by organizing a toilet paper drive
  • Make cards or artwork for our dining room
  • Knit warm hats or bring in socks for our clients during cold weather months
  • Invite the Pov to do outreach at your church, school, or community event
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